Contact information


We'd Love to Hear From You!

At Sanatan Cult, customer satisfaction is our priority. Whether you have questions about our products, need help with an order, or want assistance with returns and refunds, we're here to help.

Feel free to reach out to us using the contact details below.

Customer Support

Brand Name: Sanatan Cult

Email Address: support.sanatancult@gmail.com

Website: Your official Sanatan Cult online store.

Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Response Time: We aim to respond to customer enquiries within 24–48 business hours.

How Can We Help You?

You can contact us regarding:

  • Product-related questions.

  • Order status and tracking.

  • Shipping and delivery enquiries.

  • Return and refund requests.

  • Damaged, defective, or incorrect products.

  • Payment-related issues.

  • General feedback and suggestions.

Order-Related Support

For faster assistance with an existing order, please include the following information in your email:

  1. Your order number.

  2. Your registered email address or mobile number.

  3. A brief description of your concern.

  4. Relevant photographs or videos, if applicable.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy for the required unboxing video evidence.

Grievance Redressal

If you have a complaint or unresolved concern regarding our products or services, you may contact us at:

Grievance Email: support.sanatancult@gmail.com

We aim to acknowledge complaints within 48 hours and resolve them within the applicable timeframe prescribed under Indian law.

Our grievance contact details will be updated here with the designated grievance officer's name and business contact information.

Sanatan Cult

Celebrating Indian Heritage Through Thoughtful Designs.

Thank you for being a part of our journey. Your trust and support mean everything to us.